NHTSA Complaint #894253 — 1997 CADILLAC DEVILLE SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Complaint Details

ODI Number	894253
Vehicle	1997 CADILLAC DEVILLE
Component	SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Date of Incident	June 1, 2001
Date Filed	August 14, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

SEAT BELT ON DRIVER'S SIDE DID NOT MAKE CLICKING SOUND TO ASSURE CONSUMER THAT SEATBELT WAS LOCKED. CLICKING OF OTHER SEATBELTS IN VEHICLE COULD BE HEARD TO ASSURE THAT THEY WERE LOCKED. DEALER STATED THAT LOCKS DIDN'T HAVE A PROBLEM. BUT, CONSUMER WANTED A STATEMENT IN WRITING THAT THERE WAS NO PROBLEM. CONSUMER WROTE MANUFACTURER, AND WOULD LIKE TO HAVE A RESPONSE IN WRITING STATING THAT SEATBELT WAS STILL SAFE TO USE ALTHOUGH IT DIDN'T MAKE THE CLICKING SOUND. *AK CONSUMER STATES THAT DEALER STATED IT WAS OKAY IF THE CLICK WAS NOT HEARD, DEALER WOULD NOT GIVE ANY DOCUMENTATION BACKING UP THERE RESPONSE. *SLC

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