NHTSA Complaint #891648 — 1997 LINCOLN TOWN CAR

AN EXTREMELY STRONG MILDEW ODOR IS COMING FROM THE AIR CONDITIONING UNIT, CAUSING PASSENGERS TO BECOME ILL. DEALER STATES ODOR IS DUE TO COIL WHICH IS TOO TIGHT AROUND AIR CONDITIONER, PREVENTING WATER TO ESCAPE, AND CAUSING MILDEW ODOR. *AK EMERGENCY BRAKE SHOES WERE REPLACED. BRAKES SQUEAL, DEALER HAS REPLACED FRONT BRAKE PADS, RESURFACED ROTORS, LUBED CALIPER SLIDES, REPLACED REAR BRAKE PADS, MACHINED REAR ROTORS, HOWEVER BRAKES STILL SQUEAL. BOTH REAR WHEELS WERE COVERED WITH GEAR LUBE. DRIVERS SHOULDER BELT WOULD NOT RETRACT AT TIMES, DEALER REPLACED SEAT BELT. NOISE AND THIMPING FELT IN STEERING WHEN MAKING TURNS, DEALER LUBED STOPS. LEFT FRONT WINDOW INOPERABLE, DEALER REPLACED WINDOW REGULATER. FRONT ROOF WELT LOOSE AND BROKEN, DEALER REPLACED. FRONT DOOR PULL TRIM MISSING. BLEND DOORS INOPERABLE, WILL NOT BLOW AIR THROUGH DEFROST VENT. ASH TRAY WILL NOT CLOSE. AC/HEATER EMITS A MUSTY/MOLDY ODOR, THE ODOR NOT ONLY PERMEATES THE PASSENGER, BUT IS ALSO IN THE TRUNK,THERE IS NO CONDENSATION BEING RELEASED BY THE AC, MANY THINGS ALONG WITH THE MOISTURE PURGE MODULE HAVE BEEN REPLACED AND PROBLEM STILL PERSISTS, SYSTEM HAS BEEN SANITIZED SEVERAL TIMES, AC MAX BUTTON DOES NOT WORK. MOTOR GOES ON 45 MINUTES AFTER VEHICLE IS TURNED OFF, THIS BLOWS THROUGH THE FRONT DEFROSTER AND STEAMS UP THE FRONT WINDSHIELD. DOOR HANDLE IS INOPERABLE. VINYL TRIM AT TOP OF CONSOLE IS LOOSE. ENGINE STALLED AT STOPS WHEN COLD, DEALER REPLACED MAF AND FUEL PUMP. *SLC