NHTSA Complaint #888195 — 1997 FORD TAURUS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	888195
Vehicle	1997 FORD TAURUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 8, 2001
Date Filed	May 14, 2001
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

CONSUMER HAS HAD 2 INCIDENTS WITH VEHICLE ROLLING BACKWARDS AFTER BEING PUT IN PARK. DURING FIRST INCIDENT CONSUMER HAD VEHICLE IN PARK, VEHICLE TURNED OFF AND GOT OUT. CONSUMER HAD TO RUN BACK TO VEHICLE BECAUSE IT WAS ROLLING BACKWARDS, AND HIT HER SON'S VEHICLE BEFORE SHE COULD GET TO IT. SECOND INCIDENT WAS ON 11TH OF MAY, AGAIN CONSUMER HAD VEHICLE IN PARK; BUT, THIS TIME WAS STILL INSIDE VEHICLE. ONLY WAY OF STOPPING WAS TO PUSH DOWN OF BRAKES AND PULL UP EMERGENCY BRAKE. POLICE HAD TOWING COMPANY TO COME OUT AND LOOK. THEY STATED EVERYTIME VEHICLE WENT IN REVERSE OR PARK IT LOCKED GEARS UP. TRANSMISSION WAS ALL OVER THE DRIVEWAY, AND THEY ALSO FOUND GEAR CABLE WAS CUT. CONSUMER COMPLAINED OF THIS PROBLEM SINCE PURCHASE. DEALER URGED CONSUMER TO PUT PARKING BRAKE ON FOR EACH NORMAL STOP. CONSUMER WAS TRYING TO GET FORD TO COOPERATE WITH PROBLEM.*AK

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