NHTSA Complaint #8011609 — 1999 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	8011609
Vehicle	1999 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	June 1, 2002
Date Filed	June 12, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

WHILE TURNING INTO THE DRIVEWAY, THE CONSUMER HEARD A CLUNK AND THE STEERING WENT COMPLETELY AROUND. CONSUMER FEELS THIS IS VERY UNSAFE. *AK THE CONSUMER STATES THAT THE STEERING WHEEL HAD NO CONTROL OVER THE TIRES. INJURIES OR FATALITIES COULD HAVE OCCURED. THE DEALER HAD REPLACED THE LOWER STEERING SHAFT. IT HAD BEEN STRIPPED OUT FROM THE LACK OF FULL/APPROPRIATE CONNECTION. THE MATERIAL ENGINEER STATED THAT THE PART APPEARED TO HAVE BEEN ENGAGED ONLY 1/3 OF THE WAY, INSTEAD OF THE WHOLE WAY. *SCC

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