NHTSA Complaint #10535682 — 1999 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10535682
Vehicle	1999 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	July 7, 2011
Date Filed	August 16, 2013
Mileage	152,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF? *TR

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#10594524 — May 28, 2014 — MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD...

#10392841 — March 25, 2011 — SERPENTINE BELT CAME OFF PULLEYS WHILE DRIVING IN HEAVY RAIN. LOST ABILITY TO STEER VAN. HEADED DIRECTLY FOR ANOTHE...

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#10252774 — December 25, 2008 — THREE TIMES IN SIX WEEKS, THE SERPENTINE BELT (WHICH POWERS THE POWER STEERING, ALTERNATOR AND WATER PUMP) HAS SLIPPE...

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