NHTSA Complaint #770729 — 1996 FORD CONTOUR

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	770729
Vehicle	1996 FORD CONTOUR
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	February 1, 2000
Date Filed	December 12, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE FRONT HEAD LAMPS TO MY CONTOUR HAVE CLOUDED OVER (ON THE INSIDE) AND DO NOT ALLOW THE LAMPS TO PUT OUT MUCH LIGHT. THIS IS A PRETTY BAD SAFETY HAZARD IN THE EVENING. IT HAS BEEN GETTING WORSE OVER THE PAST YEAR OR TWO - TO WHERE I NEED TO REPLACE THEM. THE DEALER NOTED THAT THIS WAS A COMMON PROBLEM CAUSED BY A HEAD LAMP SEAL FAILURE, BUT IT WAS NOT A WARRANTY OR RECALL ISSUE. COST IS $250 FOR PARTS PLUS LABOR. IF THIS IS A KNOWN SAFETY ISSUE FOR FORD SERVICE STAFF, WHY IS IT IGNORED BY FORD? YOUR DATABASE SHOWS OTHER COMPLAINTS OF THIS ISSUE. DT

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Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10107781 — January 24, 2005 — CAR STALLS WHEN PARALLEL PARKING, ESPECIALLY IN REVERSE, OR WHEN PARKING SLOPES. CAR STALLED WHEN STARTING UP FROM R...

#10037654 — August 26, 2003 — HEADLIGHTS ARE INOPERTIVE, CAUSING IMPAIRED VISION. DEALER STATES HEADLIGHT SWITCH HAS MELTED, CAUSING ALL LIGHTS TO...

#10030714 — August 4, 2003 — HEADLIGHT LENSES ARE SO CLOUDY THAT IT IS EXTREMELY DIFFICULT TO SEE ON LOW BEAMS.HAS BEEN EVIDENT SINCE I PURCHASED ...

#10024372 — June 18, 2003 — WHEN HEADLIGHTS ARE ON THE INTERIOR LIGHTS WILL NOT COME ON. CAUSE IS UNKNOWN. *AK

#879478 — January 31, 2001 — HEADLIGHT COVER TURNED YELLOW IN COLOR, CAUSING POOR VISIBLILITY. *AK

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