NHTSA Complaint #769934 — 2000 CHEVROLET BLAZER

AFTER PURCHASING THIS VEHICLE NEW FOR OVER $26, 000, WE BEGAN HAVING PROBLEMS IMMEDIATELY. FORTUNATELY, THESE REPAIRS (INCLUDING 4 WD FAILURE 3 X) WERE COVERED BY THE MANUFACTURER'S WARRANTY. HOWEVER, WHEN THE TRUCK WAS DIAGNOSED W/ TRANSMISSION PROBLEMS AT 34,000 MILES, WE BEGAN TO WORRY. I CONTACTED GM AT THAT TIME AND BEGGED THEM TO CONSIDER EXTENDING THE WARRANTY. WHILE BEING EXTREMELY PLEASANT, THE ULTIMATE DECISION WAS "NO". THIS WAS BASED ON THE RECOMMENDATION OF THE SERVICE MANAGER, GREG. HE STATED THAT THERE WAS NO REASON TO EXTEND THE WARRANTY, AS THE PROBLEMS HAD ALL BEEN FIXED. UNFORTUNATELY, THEY HAD NOT! THE TRANSMISSION FAILED AT 55,000 MILES WHILE DOING 55 MPH, ON AN ENTRANCE RAMP TO A MAJOR HIGHWAY. WHILE TRYING TO ACCELERATE, THE TRUCK MADE A HORRIBLE NOISE AND WOULD NO LONGER SHIFT INTO 2ND OR 3RD GEAR. AFTER CAREFULLY DRIVING IT TO A SAFE PLACE, I DISCOVERED THAT REVERSE WAS OUT AS WELL. I CONTACTED GREG AT THE DEALERSHIP IMMEDIATELY, AND WAS INFORMED THAT THE TRANSMISSION IS NO LONGER COVERED. I THEN CONTACTED GM, AND AGAIN, WHILE BEING EXTREMELY PLEASANT, THEY HAVE NOT COMMITTED TO REPLACING OR EVEN HELPING TO REPLACE THE TRANSMISSION. THIS IS THE 1ST AMERICAN CAR I HAVE EVER OWNED AND WILL NEVER BUY ANOTHER. IT IS MY FEELING THAT GM KNOWS THAT THERE IS A PROBLEM, BUT IS UNWILLING TO STEP UP AND TAKE RESPONSIBILITY. SHOULDN'T A 4 WD VEHICLE HAVE A TRANSMISSION THAT LASTS PAST 100,000! NOT TO MENTION 4 WD THAT ACTUALLY WORKS! DT