NHTSA Complaint #768406 — 2002 FORD ESCAPE

I HAVE OWNED THE 2002 FORD ESCAPE APRX. 6 MONTHS. AND HAVE HAD A PROBLEM WITH IT STALLING WHILE DRIVING IT. ONCE WHILE DRIVING APRX. 35 MPH ON A CORNER GOING TO THE LEFT. I DIDN'T RELIZED IT HAD STALLED UNTILL I LOST MY STEERING, I WAS ABLE TO PULL IT OFF THE ROAD AND THAT WAS WHEN I RELIZED IT HAD STALLED ALL THAT WAS ON WAS THE ENGINE LIGHT. I WENT STRAIGHT TO THE DELERSHIP AND THEY TOLD ME TO MAKE AN APPOINTMENT. SO I DID FOR THE FOLLOWING WEEK. AT THAT APPOINTMENT. THEY WERE UNABLE TO MATCH THE PROBLEM, SO THEY SENT ME ON MY WAY. THE NEXT WEEK MY MOM WAS DRIVING IT GOING APRX. 35 MPH. WITH SEVERAL CARS BEHIND HER WHEN IT STALLED SO SHE PUT IT INTO NEURTOL RESTARTED IT THAN PUT IT BACK INTO DRIVE ( THIS IS WHAT THE DELERSHIP SERVICE DEPT. TOLD US TO DO SO WE WOULDN'T LOOSE THE STEERING OR THE BRAKES), AND SHE CONTINUED HOME, AND TOLD ME WHAT HAD HAPPENED. I CALLED THE DELERSHIP AND THEY TOLD ME TO BRING IT IN. 3 DAYS LATER THEY CALLED AND SAID THEY CALLED THE MANUFACTURE TO SEE IF THEY MIGHT KNOW WHAT THE PROBLEM WAS, AND THEY SAID THIS HAS HAPPENED BEFOR AND TO REPLACE THE CHIP, IT WAS A DEFECT, SO THEY DID. I HAVEN'T HAD ANY PROBLEMS WITH IT TILL NOW 10-09-2002 APRX. 3000 MILES LATER, WHEN IT STALLED AGAIN WHILE DRIVING ON A CORNER TO THE LEFT APRX. 35 MPH. I CALLED THE DELERSHIP AGAIN AND THEY SCHEDULED AN APPT. FOR THE FOLLOWING MONDAY 10-14-2002 ON WEEK LATER. THE DELERSHIP ALSO OFFERED ME THE FORMS TO FILL OUT FOR THE LEMON LAW TO SEND IN. I DON'T FEEL SAFE DRIVING THIS SUV, IT IS A DANGER TO MY FAMILY, MYSELF, AND ANYONE I SHARE THE ROAD WITH. THIS IS A BRAND NEW SUV AND SHOULD NOT HAVE PROBLEMS LIKE THIS. FORD SHOULD DO SOMETHING ABOUT THIS. IT IS NOT SAFE!!! MR