NHTSA Complaint #766898 — 2002 FORD FOCUS

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 766898
Vehicle 2002 FORD FOCUS
Component ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

JUST COMPLETED 3 HOUR TRIP IN HEAVY RAIN. HAD DRIVEN THROUGH AREA OF ROAD WITH SEVERAL INCHES OF WATER. WHILE VEHICLE APPROACHED FROM OPPOSITE DIRECTION THE RESULTING SPLASH CAUSED THE ENGINE TO FAIL. TOWED CAR TO A LOCAL FORD DEALER AND THEY SAID THE CAUSE OF THE ENGINE FAILURE WAS DUE TO TOO MUCH WATER IN THE ENGINE. WE ALSO FOUND OUT THAT THE AIR INTAKE VALVE IS LOCATED NEAR THE BOTTOM OF THE FRONT BUMPER. THIS HAS CAUSED US TO NEED A NEW ENGINE ON A CAR THAT WE HAVEN'T EVEN HAD FOR THREE MONTHS. FORD REFUSES TO PAY FOR A NEW ENGINE AND INSISTS IT ISN'T A DESIGN FLAW. THE INSURANCE ADJUSTER STATED THAT IT IS ODD THAT THE ENGINE WOULD FAIL DUE TO WATER INTAKE.*AK

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