NHTSA Complaint #766577 — 1998 VOLKSWAGEN PASSAT SUSPENSION:FRONT

Complaint Details

ODI Number	766577
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT
Date Filed	September 5, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

THE RIGHT FRONT SUSPENSIONS IS VERY NOISY OVER BUMPS, INCLUDING JUST PUSHING DOWN ON THE RIGHT FRONT FENDER. AFTER TAKING THIS TO OUR LOCAL VW DEALER HERE IN FORT COLLINS WE WERE TOLD THE FIX IS TO REPLACE THE CONTROL ARMS AT A COST OF $750. I CALLED VW OF NORTH AMERICA TO COMPLAIN SAYING THIS WAS WAY BELOW INDUSTRY STANDARDS FOR DURABILITY OF THIS TYPE OF COMPONENT. VW'S RESPONSE WAS SORRY IT'S OUT OF WARRANTY. THIS IS RIDICULOUS. I HAVE SINCE DONE A SEARCH ON THE NHTSA SITE AND FOUND THIS IS A COMMON COMPLAINT FOR THE PASSAT. VW SHOULD RECALL THE PART & PROVIDE AN IMPROVED REPLACEMENT THAT MEETS INDUSTRY STANDARDS.*AK

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Other SUSPENSION:FRONT Complaints

#10243345 — September 24, 2008 — THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLA...

#10110196 — February 9, 2005 — GROANING AND MOANING NOISE EMANATING FROM THE FRONT OF THE CAR WHEN TURNING. *JB

#10080540 — July 7, 2004 — I PURCHASED A PRE-OWNED 1998 VW PASSAT SEDAN WITH 36,000 MILES ON IT IN 2002 WHICH WAS A GREAT DEAL!! OR SO I THOUGHT...

#10053095 — January 13, 2004 — I TOOK MY CAR TO JIM ELLIS VOLKSWAGEN OF ATLANTA TO GET THE TIE RODS REPLACED AS PART OF THE RECALL CAMPAIGN ON MY 98...

#769507 — November 15, 2002 — THIS IS THE 2ND TIME IN LESS THAN 6 MONTHS THAT MY CONTROL ARMS HAVE FAILED. I HAVE A STOCK CAR, WITH STOCK SUSPENSIO...

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