NHTSA Complaint #10243345 — 1998 VOLKSWAGEN PASSAT SUSPENSION:FRONT

Complaint Details

ODI Number	10243345
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT
Date of Incident	July 26, 2007
Date Filed	September 24, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLACE THEM EVEN THOUGH THERE WAS A RECALL FOR THESE PARTS. THE REASONING IS THAT: - I BROUGHT MY CAR IN FOR THE RECALL AT THEIR DEALER IN 2005 AND AT THE TIME THE PARTS SEEMED OK. - AT THIS TIME, THEIR DEALER HAS REINSPECTED THE CAR. THE VW DEALER THINKS THAT BOTH LOWER FRONT CONTROL ARMS ON THE CAR NEED REPLACEMENT. HOWEVER THE PARTS ARE NOT ABOUT TO FAIL AND THE CAR IS STILL DRIVABLE AND THUS VW WILL NOT PAY FOR THEIR REPLACEMENT. MY MECHANIC STATES THAT THE CAR NEED TO BE REPLACED AND THE CAR IS DANGEROUS TO DRIVE IN THIS CONDITION. PLEASE ADVISE WHETHER VW IS RESPONSIBLE UNDER THE "REVISED-VM (40G3) - DECEMBER 2004" RECALL CAMPAIGN TO FIX THESE. THANKS *TR

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