NHTSA Complaint #766401 — 1998 FORD EXPEDITION ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	766401
Vehicle	1998 FORD EXPEDITION
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	December 23, 1997
Date Filed	September 4, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

REPEATED PROBLEM THAT HAS ESCALATED TO A SUGGESTED ENGINE REPLACEMENT. THE #4 COIL HAS BEEN REPAIRED 10 TIMES. THE VEHICLE WARRANTY AND EXTENDED WARRANTY HAVE BEEN EXHAUSTED. FORD HAS REPEATLY FAILED TO FIND THE REAL PROBLEM. THE CUSTOMER SERVICE DEPARTMENT REPRESENTATIVES AND SUPERVISOR HAVE SAID THAT THERE'S NOTHING FORD CAN DO ABOUT MY PROBLEM. "IT'S THE FORD POLICY."*AK

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