NHTSA Complaint #766259 — 2001 FORD FOCUS

BOUGHT THE CAR FROM KARLSON MOTORS IN KETCHIKAN AK WHERE WE RESIDE AT. ON JUNE 7, 2002 NEEDED TO TAKE THE CAR TO THE DEALERSHIP FOR A WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON JULY 8, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK IN THE TRUNK. ON AUGUS 9, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON AUGUST 22, 2002 CALLED THE DEALERSHIP FOR YET ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. HOWEVER THE SERVICE DEPARTMENT WAS NOT ABLE TO GET THE CAR INTO THE REPAIR SHOP UNTIL AUGUST 27, 2002. WE HAVE HAD RAIN NOW FOR 5 CONSECTIVE DAYS. THE WATER IS THICK AND SMELLS REALLY BAD INSIDE THE CAR. NOW I WANT TO KNOW WHAT IS THE WATER DAMAGE TO MY CARPET AND UNDER THE CARPET. I HAVE REQUESTED FOR A DIFFERENT VEHICLE PREFERBLY ONE THAT DOESNT LEAK WATER. I LIVE IN KETCHIKAN AK WHERE IT IS A RAIN FOREST. IT RAINS OVER 200 INCHES A YEAR. I ALSO HAVE ASTHMA AND ALLERGIES, MOLD AND MILDEW ARE NOT KIND TO MY BODY. I NEEDED TO DO A BREATHING TREATMENT TO ASSIT WITH MY ASTHMA SO THAT I CAN BREATHE MORE EASLIY. I HAVE CALLED AND TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THAT THEY CAN DO EXCEPT KEEP FIXING MY CAR. I CALLED THE HEADQUARTERS OF FORD AND THAT WAS THE SAME COMMENT. I DONT FEEL THAT THEY ARE TREATING THIS PROPERLY. THE CAR WAS CLOSE TO $16,000. I DONT FEEL THAT I SHOULD HAVE TO KEEP TAKING IT TO THE DEALERSHIP TO KEEP GETTING IT FIXED. FOR THE PRICE OF THE CAR IT SHOULDNT HAVE ANY PROBLEMS IN THE FIRST PLACE. I FEEL THAT I HAVE BOUGHT A LEMON AND NO ONE IN THE FORD COMPANY WANTS TO LISTEN. I AM HOPING THAT THIS GOES IN THE CORRECT HANDS AND SOMETHING CAN BE DONE ABOUT THIS.