NHTSA Complaint #11149891 — 2001 FORD FOCUS STRUCTURE:BODY

Complaint Details

ODI Number	11149891
Vehicle	2001 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	November 2, 2018
Date Filed	November 7, 2018
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY DRIVER SIDE PASSENGER DOOR HAS BEEN ACTING UP FOR MANY YEARS NOW AND FORD WILL NOT FIX IT. NOW MY DOOR WILL NOT CLOSE. MANY OF THE 2001 FORD FOCUS HAVE BEEN RECALLED FOR THIS ISSUE AND THEY SAY MY VIN NO. IS NOT ONE OF THEM. PLEASE HELP ME GET MY DOOR FIXED. WHEN I WENT TO GET IT INSPECTED ON 11.2.18 THEY OPENED MY DOOR AND NOW IT WILL NOT CLOSE AND AGAIN THEY SAY THAT I HAVE TO FIX IT. AS MENTIONED, THIS HAS BEEN AN ISSUE FOR YEARS AND I AM STILL DEALING WITH IT. MY CAR IS IN EXCELLENT CONDITION AND DO NOT WANT TO GET RID OF IT. I BELIEVE THAT FORD IS RESPONSIBLE FOR FIXING THE LATCH. MY CAR HAS HAD A FEW RECALLS THAT WERE FIXED, ONE OF WHICH WAS A FEW YEARS AGO THAT THEY HONORED. I HOPE TO GET THIS ISSUE RESOLVED QUICKLY AND THEY WILL NOT PASS MY CAR FOR INSPECTION AND I NEED MY VEHICLE. THANK YOU.

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