NHTSA Complaint #766090 — 2002 FORD EXPLORER

IM COMPLAINED THAT THE STEERING WAS TOO SENSITIVE. I SWERVED TO AVOID A TIRE IN THE ROAD AND LOST CONTROL OF THE VEHICEL. TOOK CAR TO DEALED WHO FOUND NO PROBLEM. DAYS LATER I RECEIVED A CALL FROM THE DEALER THAT THEY HAD A FACTORY REP COMING TO TEST MY CAR. (WHY IF THERE IS NOTHING WRONG) THE FACTORY MAN SAID HE ROAD TESTED THE CAR AND PUT IT ON A LIFT. HE FOUND NO PROBLEM THAT IS THE WAY A SHORT WHEEL BASE SHOULD DRIVE. FORDS BIG EXCUSE WAS THERE IS A STICKER ON THE SUN VISOR THAT READS "AVOID ABRUPT MANOUVERS" THE REP EVEN WROTE ON MY SERVICE TICKET THAT THE LABLE WAS IN PLACE. THE CAR CAN FLIP OVER BUT WE TOLD YOU SO. I DONT THINK THIS IS SAFE AND IT IS NOT RIGHT FOR FORD TO KNOW THEY HAVE ANOTHER PROBLEM AND WASH IT AWAY WITH A LABLE. DRIVE DOWN A HIGHWAY AND TELL ME IF YOU CAN AVOID ABRUPT MOVES. HOW COME AIRLINES DONT PUT STICKERS ON THE SEATS THAT THIS PLANE MIGHT FALL FROM THE SKY. FORD HAS A PROBLEM AND THE PUBLIC WILL PAY WITH THEIR LIVES.*AK