NHTSA Complaint #765719 — 2000 TOYOTA SIENNA TIRES

Complaint Details

ODI Number	765719
Vehicle	2000 TOYOTA SIENNA
Component	TIRES
Date of Incident	June 14, 2002
Date Filed	August 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

STEERING ON THE CAR STARTED SHAKING AT SPEEDS OF 65 MPH. THE TOYOTA DEALERSHIP STATED THAT I NEEDED NEW TIRES. A CALL TO FIRESTONE SENT ME TO CADILLAC TIRE AND INDEPENDENT DEALER. THE OWNER ACKNOWLEDGED THAT THE TIRES WERE PREMATURELY WORN. HE CONTACTED FIRESTONE AND SPOKE WITH 2 INDIVIDUALS. A LADY TOLD HIM THEY ARE AN 80000 MILE TIRE. HOWEVER SHE COULDN'T DO ANYTHING SO WAS REFERRED TO ANOTHER PERSON. HE STATED THAT THERE IS NO MILEAGE WARRANTY ON THOSE ORIGINAL EQUIPMENT TIRES. THEY SENT ME TO THE TIRE STORE BUT WOULDN'T EVEN CONSIDER ANY TYPE OF ALLOWANCE FOR ANYTHING. I ALSO ROTATED THE TIRES AS RECOMMENDED BY THE MANUFACTURER. *AK

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