NHTSA Complaint #10325176 — 2000 TOYOTA SIENNA TIRES

Complaint Details

ODI Number	10325176
Vehicle	2000 TOYOTA SIENNA
Component	TIRES
Date of Incident	May 6, 2007
Date Filed	April 12, 2010
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE HAD GOODYEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 215/55R17. THE TIRES WERE REPLACEMENT TIRES PURCHASED IN OCTOBER OF 2006. THERE WAS ONE TIRE THAT EXHIBITED AN INDENTATION IN THE SIDE WALL AND EXCESSIVE WEAR THAT OCCURRED AFTER 5,000 MILES WHICH WAS AN EXTREMELY EARLY STAGE TO EXPERIENCE THE DEFECTS. THE OTHER TWO TIRES WOULD LOOSE AIR PRESSURE AND COMPLETELY DEFLATE. THE TIRES WERE TAKEN TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECTS AND INFORMED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS A DISCOUNT OFFERED TOWARDS THE PURCHASE OF A NEW TIRE TO REPLACE THE EXCESSIVELY WORN TIRE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE TIRE MANUFACTURER REGARDING THE DEFECTIVE TIRES. THE FAILURE MILEAGE WAS 5,000.

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