NHTSA Complaint #765679 — 2001 FORD ESCAPE

THE ENGINE HAS STALLED THREE TIMES OVER THE LAST MONTH. ALL AT LOW SPEEDS, USUALLY TURNING INTO A DRIVEWAY OR PARKING LOT. I SEE THAT YOU HAVE OPENED A CASE ON THIS (PE01-043). JUST WONDERING IF YOU HAVE ANY ADDITIONAL INFORMATION ON THIS PROBLEM SO THAT WHEN I TAKE IT TO THE DEALOR, I CAN MAKE SURE THAT THEY KNOW WHAT THE PROBLEM IS AND GET IT FIXED. I AM JUST AFRAID THAT I AM GOING TO WALK INTO THE DEALOR AND THEY ARE GOING TO LOOK AT ME LIKE I HAVE 4 HEADS WHEN I TELL THEM OF THE PROBLEM. READING ON THE INTERNET, I SEE THAT ALOT OF PEOPLE ARE HAVING THIS PROBLEM AND IT DOES NOT SEEM LIKE FORD HAS ANY IDEA WHAT IS CAUSING IT. I AM GETTING WORRIED THAT THIS IS GOING TO START HAPPENING AT HIGHER SPEEDS OR IN INSTANCES WHERE IT WOULD BE MORE DANGEROUS. IT ALSO SEEMS THAT MANY PEOPLE ARE GOING BACK A 2ND AND 3RD TIME BECUASE THEY ARE NOT GETTING THE PROBLEM FIXED THE FIRST TIME. I AM WORRIED THAT I WILL TAKE IT IN A COUPLE OF TIMES AND THEN THE PROBLEM REOCCURS AFTER MY WARRANY HAS ENDED. WHAT IS MY RECOURSE THEN? ANY INFORMATION THAT YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED. THANKS. *AK 10-25-02:CONSUMER CALLED BACK IN TO ADVISED HAD VEHICLE SERVICED AT A FORD DLRSHIP IN REFERENCE TO TSB 2-11-06. VEHICLE WAS REPAIRED. 2 WEEKS LATER VEHICLE STALLED AGAIN.