NHTSA Complaint #765564 — 2002 FORD EXPLORER

MY FAMILY AND I WERE TRAVELING ON VACATION ON JULY 20,2002. WE WERE DRIVING OUR NEW FORD EXPLORER XLT. I STOPPED FOR FUEL AND WAS RE-ENTERING THE INTERSTATE. TRAFFIC WAS HEAVY SO I HAD TO ACCELERATE TO ABOUT 60MPH TO ENTER THE TRAFFIC. AS I MADE MY ENTRANCE, I LET OFF THE ACCELERATOR AS I WAS BETWEEN TWO 18 WHEELERS. I REMOVED MY FOOT FROM THE ACCELERATOR AND THE VEHICLE CONTINUED AT FULL SPEED ALMOST REAR ENDING THE SEMI. I WAS APPLYING MY BRAKE WITH ALL MY STRENGTH TO NO AVAIL. THE VEHICLE CHARGED AHEAD. I STEERED TO THE SHOULDER AVOIDING THE SEMI AND BEGAN STOMPING THE ACCELERATOR AT WHICH TIME IT FINALLY RELEASED. MY FAMILY AND I WERE TERRIFIED. I GOT THE VEHICLE BACK TO MY DEALER IN LEXINGTON WHERE IT WAS EXAMINED AND THE POSITION TAKEN THAT THERE IS NOTHING WRONG WITH THE VEHICLE. "THE PROBLEM COULDN'T BE VERIFIED". I WAS TOLD TO COME AND GET MY VEHICLE THAT NOTHING IS WRONG WITH IT. MY WIFE AND DAUGHTER ARE TERRIFIED OF THE VEHICLE AND WE CAN GET NO RELIEF FROM FORD. I DID CONTACT FORD IN DETROIT AND GOT THE SAME ANSWER-NOTHING WRONG WITH THE VEHICLE.*AK