NHTSA Complaint #764991 — 1996 FORD CROWN VICTORIA FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

Complaint Details

ODI Number	764991
Vehicle	1996 FORD CROWN VICTORIA
Component	FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
Date of Incident	June 20, 2002
Date Filed	August 6, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

IN 4-1999 A RECALL OWNER LETTER WAS SENT TO ALL FORD DEALERS IN REGARD TO FATIGUE CRACKS IN THE INTAKE MANIFOLDS USED ON THE 4.6 L SCHC ENGINES. THE RECALL IS FOR 1996-1998 CROWN VICTORIA TAXIS AND I FEEL SINCE I HAD THE SAME PROBLEM WITH MY INTAKE MANIFOLD I SHOULD BE REIMBURSE FOR THE REPAIR. FORD HAS HAD RECALLS FOR THE INTAKE MANIFOLDS EVERY YEAR UP TO 2002.FORD DEALER IN TOWN IS NO HELP NOR THE 1-800 CUSTOMER ASSISTANCE NUMBER. I HAD THE CAR TOWED TO A LOCAL GARAGE FOR REPAIR SINCE THEY WERE CHEAPER THE FORD DEALER. BRYAN WALKER AT THE GARAGE SAID HIS 96 FORD CROWN HAD THE SAME PROBLEM LAST YEAR AND THE FORD DEALER DID HELP HIM GET A REFUND SO I KNOW THEY ARE HELPING SOME PEOPLE.I KNOW THERE IS NO RECALL ON MY CAR BUT SINCE THERE IS ONE FOR THE TAXIX AND I HAD THE SAME PROBLEM I FEEL IT SHOULD BE UNDER THE SAME RECALL.*AK

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