NHTSA Complaint #764338 — 2002 FORD EXPLORER ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	764338
Vehicle	2002 FORD EXPLORER
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	July 4, 2002
Date Filed	July 19, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

MOUNTING BRACKET ON GLASS LIFTGATE BECAME DETACHED FROM STRUT-LIFT MECHANISM JOINT UPON REACHING MAXIMUM EXTENSION CAUSING GLASS TO FALL ONTO MY HEAD. REPORTED TO DEALER BUT NOT REPAIRED/REPLACED DUE TO PARTS N/A. OFTEN HAVE DIFFICULTY TURNING IGNITION SWITCH AFTER INSERTING EITHER OF THE FACTORY KEYS. IT REQUIRES A "JIGGLING" MOTION TO ENGAGE AND TURN IGNITION. PE04045.PCO

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