NHTSA Complaint #764236 — 1999 CHEVROLET SUBURBAN

WE HAVE HAD PROBLEMS WITH THREE SYSTEMS. AT ABOUT 30,000 MILES, A FRONT AND REAR BRAKE REPAIR WAS DONE WHICH COST OVER 600.00, CLAIMED TO BE NORMAL WEAR AND TEAR AND NOT WARRANTY. WE HAVE HAD TO REPLACE TAIL LIGHT CIRCUIT BOARDS TWICE. WE ARE ON OUR THIRD BATTERY. THE INITIAL BATTERY LEAKED ACID ON ITSELF AND OTHER CAR PARTS AND MY GARAGE FLOOR. THE SECOND BATTERY WOULD NOT STAY HOOKED UP TO THE WIRING HARNESS AND CAUSED NUMEROUS FAILURE TO START PROBLEMS(WHEN THE CAR WAS ONLY TWO YEARS OLD). THE MOST DISTRESSING PROBLEM WAS THE RECENT REPLACEMENT OF TRANSMISSION AT ONLY 70,000 MILES. THE CAR JERKED BETWEEN SECOND AND THIRD GEARS, MADE NOISES AND RATTLES. RED LIQUID WAS LEAKING ONTO MY GARAGE FLOOR. THE CAR WAS TOWED TO CAPITOL CHEVROLET DEALERSHIP IN AUSTIN. I REVIEWED MY PROBLEM AND TOLD THEM I THOUGHT I HAD A TRANSMISSION PROBLEM. THEY DECIDED IT WAS AN ENGINE COOLANT SEAL PROBLEM AND PERFORMED A 600.00 REPAIR. I PICKED THE CAR UP AND DROVE ONE BLOCK AND THE SAME PROBLEM OCCURRED. THE CAR WAS DRIVEN BACK TO THE DEALERSHIP, AND WE WERE THEN TOLD OUR TRANSMISSION WAS "BURNED UP". I THINK IT IS RIDICULOUS THAT A CAR WOULD NEED A NEW TRANSMISSION AFTER 70,000 MILES. THE CAR IS IN TOP CONDITION, STORED IN A GARAGE AND SERVICED AS REQUIRED. AFTER READING CUSTOMER COMPLAINTS ABOUT THIS YEAR MODEL, IN PARTICULAR BATTERY ACID LEAKING ONTO BRAKE LINES AND TRANSMISSION PROBLEMS, I FELT I SHOULD REPORT MY PROBLEMS.