NHTSA Complaint #11458724 — 1999 CHEVROLET SUBURBAN

The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver’s side seat belt and passenger’s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not working. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.