NHTSA Complaint #763664 — 2002 FORD ESCAPE

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	763664
Vehicle	2002 FORD ESCAPE
Component	LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Date of Incident	June 26, 2002
Date Filed	July 2, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

PURCHASED 1ST ESCAPE 6-7-02. DEALER HAD CAR 7 OUT OF 11 DAYS FOR STALLING ISSUES AND HATCH LOCK REPAIRS. DEALER REPLACED VEHICLE WITH NEW VEHICLE 6-25-02. ON 6-26-02 NEW CAR STALLED ON DECELERATION BETWEEN 6-6:30 PM GOING DOWN AN INCLINE ON PEARL DRIVE. ON 6-28-02 CAR STALLED ON DECELERATION AROUND 5 PM ON DOWNHILL SLOPE OF MUEGGE ROAD. THE CAR WAS PLACED IN NEUTRAL AND RESTARTED IMMEDIATELY. CONTACTED FORD CUSTOMER SERVICE TO REQUEST ALL TSB TESTS BE PERFORMED BY DEALER AT ONE TIME TO REMEDY ISSUES. AM CURRENTLY WAITING TO HEAR BACK FROM FORD TO SEE IF THAT IS GOING TO BE POSSIBLE.

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