NHTSA Complaint #763143 — 1998 FORD EXPLORER

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	763143
Vehicle	1998 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	May 20, 2002
Date Filed	June 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THIS PROBLEM STARTED OUT AS AN INCONVENIENCE BUT HAS GROWN TO BE A SAFETY ISSUE AS THE DEFROSTERS FAIL TO FUNCTION. I HAVE NO CONTROL OVER THE HEAT/AC AND WHEN THE WINDOWS ARE HIT WITH WATER BELOW FREEZING I HAVE A SAFETY PROBLEM. AT TIMES FOG AND MOISTURE CANNOT BE REMOVED FROM THE WINDOW W/O PULLING OFER TO WIPE IT. THE DEALER SAYS THAT IT IS A $1000 REPAIR AND TSB'S SAY IT IS A KNOWN ISSUE. PLEASE ADVISE.

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