NHTSA Complaint #759027 — 1998 FORD EXPLORER

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	759027
Vehicle	1998 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	October 30, 1999
Date Filed	March 8, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CLIENT SUFFERED 3RD AND 4TH DEGREE BURNS OF RIGHT FOREFOOT AND TOES FROM EXTREME HEAT EMITTED BY VEHICLE'S MANUALLY CONTROLLED HEATER. THE HEATER VENT IS JUST INCHES ABOVE THE GAS PEDAL, DIRECTED AT DRIVER'S FOOT. BURN VICTIM REQUIRED SKIN GRAFTS, THEN 3 TOES AMPUTATED. OVER $400,000 IN MEDICAL BILLS AND TREATMENT. HEATER TESTED AT 180 DEGREES OVER THE GAS PEDAL. CLIENT'S FEET WERE NUMB DUE TO DIABETES, AND DIDN'T FEEL EXTREME HEAT WHILE DRIVING CAR ON HIGHWAY FOR 25 MILES OVER, 1/2 HOUR WITH HEATER ON. FORD SAYS "NO DEFECT" - OTHER EXPLORERS WITH SAME TEMP READINGS. *AK

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#10033209 — August 20, 2003 — BROKEN BLEND DOOR IN 1998 FORD EXPLORER, A/C ONLY RUNS ON HIGH AND HEAT ONLY RUNS ON HIGH, COMMON PROBLEM ON NUMEROUS...

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