NHTSA Complaint #762488 — 2000 MERCURY SABLE AIR BAGS

Complaint Details

ODI Number	762488
Vehicle	2000 MERCURY SABLE
Component	AIR BAGS
Date of Incident	June 14, 2000
Date Filed	June 3, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AIRBAG WARNING LIGHT FREQUENTLY COMES ON AND THEN STAYS ON ALL DAY. DEALER SAYS CAR IS SAFE EXCEPT WHEN WARNING LIGHTS ARE ON, BUT THAT IS UNPREDICTABLE. DEALER HAS REPEATEDLY MADE REPAIRS BUT AFTER A FEW MONTHS THE AIRBAG LIGHT COMES ON AGAIN. I MADE INITIAL FILING UNDER LEMON LAW AND FORD HAS MADE FINAL REPAIR BUT LIGHT STILL STAYS ON. TOOK SABLE IN AGAIN FOR DIAGNOSTIC AND DEALER GOT VERY UPSET WHEN I WOULD NOT LET THEM WORK ON IT AFTER "FINAL REPAIR" TYPING "CUSTOMER REFUSES SAFETY REPAIR" SO THEY MUST BELIEVE IT IS NOT JUST A LIGHT PROBLEM BUT A TRUE SAFETY PROBLEM. CAN YOU TELL ME IF THERE HAVE BEEN FAILURES OF SABLE AIRBAGS IN ACCIDENTS OR INJURIES OR FATALITIES ASSOCIATED WITH YEAR 2000, 2001 OR 2002 SABLE AIRBAGS? IF YOU DO NOT KNOW, CAN YOU ADVISE ME OR REFER ME WHERE TO FIND THIS INFORMATION?*AK

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