NHTSA Complaint #762075 — 1998 TOYOTA SIENNA ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	762075
Vehicle	1998 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	May 7, 2002
Date Filed	May 21, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PR

Consumer Description

THE ENGINE NEEDS REPLACING, APPARENTLY SLUDGE AND THE DEALER/MANUFACTURER IS TRYING TO BLAME ME FOR SLOPPY MAINTENANCE. I WAS AT THE DEALER IN 5/01 FOR A MAJOR MAINTENANCE WHICH INCLUDE ENGINE FLUSH, ETC. $550. AND SINCE I HAVE BEEN BACK IN 8/01 AND 1/02 FOR DIFFERENT ISSUES AND WAS NEVER ASKED TO PERFORM ADDITIONAL MAINTENANCE OR WARNED THAT I SHOULD BE CAREFUL, ETC. I'M AWARE THAT I HAVE PERFORMED OIL & FILTER CHANGES SUBSEQUENT TO THE 5/01 MAJOR MAINTENANCE BUT I'M HAVING TROUBLE FINDING THE EVIDENCE, IN PART BECAUSE I MOVED AROUDN 9 MO. AGO AND STILL HAVEN'T QUITE SETTLED IN COMPLETELY. BASED ON MY SEARCH IN THE INTERNET THE MANUFACTURER HAS APPARENTLY CONCEDED ABOUT A MONTH AGO THAT THERE IS A PROBLEM AND IS PAYING FOR THE REPAIRS BUT APPARENTLY PUERTO RICO HAS NOT HEARD ABOUT THIS SINCE THEY ARE MAKING ME JUMP THROUGH HOOPS TO PROVE THE ADEQUATE MAINTENANCE IN ORDER TO MAYBE ACCEPT RESPONSIBILITY. I THINK THIS IS ESPECIALLY SNEAKY SINCE I HAVE BEEN TO THE AUTHORIZED DEALER IN MY NEW AREA TWICE AND WAS NEVER TOLD THAT I SHOULD BE DOING SOMETHING ADDITIONAL TO THE PROBLEM OBSERVED (IN ONE CASE I HAD A CHECK ENGINE LIGHT ON THAT THEY SIMPLY RE-PROGRAMMED). THANKS. *AK

Related Complaints for the 1998 TOYOTA SIENNA

Other ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Complaints

#763864 — July 8, 2002 — OUR DEALERSHIP HAS ONE PERSON DOING THE WORK WHICH THREE DID AT MY GIRLFRIEND'S OLD DEALERSHIP; THEY KEEP TELLING US ...

#785839 — May 14, 2002 — VEHICLE DID NOT PASS VEHICLE EMISSIONS TEST, DEALER SAID THAT DIRTY OIL HAD LEAKED INTO THE ENGINE CAUSING ENGINE SLU...

#759478 — March 19, 2002 — ENGINE LOCKED UP. DEALER TELLS US NO OIL WAS PRESENT IN THE ENGINE AT THE TIME OF THEIR INSPECTION. *AK

#758863 — March 5, 2002 — IN FEBRUARY OF 2001 MY 1998 SIENNA ENGINE FROZE UP. NO ENGINE LIGHT CAME ON. I HAD IT TOWED TO THE FORT MYERS TOYOTA...

#757961 — February 12, 2002 — ENGINE SLUDGED AT 35000 MILES, AND AGAIN AT 79000 MILES. WARRANTY COVERAGE WAS DENIED EVEN THOUGH WE PRESENTED EVIDE...

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