NHTSA Complaint #762028 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Complaint Details

ODI Number	762028
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	February 4, 2002
Date Filed	May 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THERE IS A SULFUR SMELL EMITTING FROM THE EXHAUST. THIS IS APPARENT WHILE DRIVING WITH THE WINDOWS OPEN OR CLOSED WITH THE HEAT/AC ON. AFTER WAITING SIX WEEKS FOR THE BACKORDERED CONVERTER TO ARRIVE, IT WAS INSTALLED AND THE PCM WAS REPROGRAMMED WITH THE LATEST CALIBRATION UPDATE. IT IS MY UNDERSTANDING THAT THERE ARE NO ADDITIONAL REPAIRS THAT WOULD APPLY TO MY CONCERN. I, ALONG WITH MY FAMILY, HAVE BEEN TOLERATING THIS ODOR CONCERN SINCE TAKING DELIVERY OF THE VEHICLE. WE ARE WORRIED ABOUT POSSIBLE TOXIC FUMES THAT ARE BEING INHALED IN THE PASSENGER COMPARTMENT. I AM VERY UNCOMFORTABLE TRANSPORTING MY FAMILY IN THIS VEHICLE.*AK

Related Complaints for the 2002 FORD EXPLORER

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#10058923 — February 25, 2004 — VEHICLE STALLS AFTER DRIVING 20 MILES OR ABOVE ON FREEWAY. WHEN ON EXIT RAMP,ENGINE LIGHT TURNS ON AND THE ENGINE SHU...

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#761668 — May 9, 2002 — THE CATALYTIC CONVERTER IS NOT FUNCTIONING PROPERLY AND IS PRODUCING A STRONG "ROTTEN EGG" SMELL. I AM WORRIED ABOUT...

#8004426 — February 22, 2002 — CONSUMER IS CONCERNED ABOUT TOXIC GASSES INSIDE OF VEHICLE. THERE IS A ODOR COMING INSIDE OF VENT AREA.*AK

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