NHTSA Complaint #761947 — 1998 VOLKSWAGEN PASSAT SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Complaint Details

ODI Number	761947
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Date of Incident	March 23, 2001
Date Filed	May 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THE AUTHORIZED VW DEALER WAS AWARE OF THE PROBLEM ON 03/23/2001 AND RECOMMENDED 2 UPPER CONTROL ARMS BE REPLACED. I CONTACTED VW WITH THIS INFORMATION DURING THIS TIME (VW CASE CASE# 10272316). INSTEAD OF REPAIRING THE UPPER CONTROL ARMS VW REPLACED THE LOWER CONTROL ARMS. THE CAR IS STILL IN NEED OF UPPER CONTROL ARMS AND VW WILL NOT COVER IT.

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