NHTSA Complaint #10152692 — 1998 VOLKSWAGEN PASSAT SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Complaint Details

ODI Number	10152692
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Date of Incident	November 5, 2005
Date Filed	March 14, 2006
Mileage	135,500 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

HAD A CREAKING SOUND IN THE FRONT END OF MY 1998 VW PASSAT 1.8T. TOOK IT IN TO THE DEALER AND WAS TOLD THE LEFT FRONT UPPER CONTROL ARM TIE RODS WERE BAD (AND DANGEROUS) AND HAD TO BE REPLACED AT MY COST. DID THIS AND 6 WEEKS LATER THE UPPER CONTROL ARM ON THE RIGHT FRONT SIDE FAILED WHILE DRIVING AND CAUSED ME TO HAVE AN ACCIDENT. DEALER "FIXED" THIS PROBLEM AT NO CHARGE AND NOW 4 MONTHS LATER THE SAME SOUND IS BACK AND NOW THE DEALER TELLS ME THAT THE MAJORITY OF THE FRONT SUSPENSION MUST BE REPLACED AND EXPECTS ME TO PAY FOR IT. *JB

Related Complaints for the 1998 VOLKSWAGEN PASSAT

Other SUSPENSION:FRONT:CONTROL ARM:UPPER ARM Complaints

#10091413 — September 7, 2004 — THE VEHICLE MADE A LOUD NOISE. THE DEALER STATED IT WAS THE CONTROL ARM BUSHINGS. *JB

#10082693 — July 26, 2004 — 1998 VW PASSAT: HEARD LOUD CLANKING NOISES ESPECIALLY WHEN TURNING VEHICLE. REPORTED TO VW SERVICE DEPARTMENT LOCAL D...

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#8010224 — May 21, 2002 — WHEN TURNING WHEEL THERE WAS NOISE AT THE FRONT OF VEHICLE, DEALER DETERMINED THAT THE BUSHINGS NEEDED TO BE REPLACED...

#761947 — May 20, 2002 — THE AUTHORIZED VW DEALER WAS AWARE OF THE PROBLEM ON 03/23/2001 AND RECOMMENDED 2 UPPER CONTROL ARMS BE REPLACED. I ...

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