NHTSA Complaint #761912 — 2000 TOYOTA SIENNA WHEELS:LUGS/NUTS/BOLTS/STUDS

Complaint Details

ODI Number	761912
Vehicle	2000 TOYOTA SIENNA
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	May 13, 2002
Date Filed	May 15, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TWO TIMES I ROTATED THE TIRES AND THE LUG NUTS CRACKED IN TWO. SOME FILL REAL SPOUNGY. I WENT TO TOYOTA DEALER BUT THE WOULD NOT REPLACE THEM, THE SAID THEY WERE TIGHTED TO MUCH. IN 25 YEARS WORKING ON CARS I NEVER SEEN LUG NUTS BREAK. SO I PURCHASE NEW ONE AND RIGHT AWAY I NEW THEY WERE BETTER. SO I SHOWED THEM TO THE SERVICE MANAGER, HE STILL SAID THERE IS NO PROBLEMS. I SAID THERE MUST BE, THE NEW ONES ARE BETTER (MORE THEADS, WT. MORE, & BETTER STEEL ) ALSO TWO LUG NUTS BROKE TAKING THEM OFF.*AK

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