NHTSA Complaint #761625 — 2002 FORD EXPLORER
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 761625 |
| Vehicle | 2002 FORD EXPLORER |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | PA |
Consumer Description
IF A PERSON TALLER THAN 5'7 ENTERS INTO THIS SPORT UTILITY VEHICLE, THE HEAD RESTRAINT COMES TO THE BASE OF THE NECK RIGHT AT SHOULDER LEVEL. UPON POSSIBLE IMPACT THE DRIVERS/PASSENGERS HEAD WILL SNAP BACK AND BREAK. ALSO BECAUSE OF THE SEAT HEIGHT EVEN AT ITS LOWEST POSITION, THE DRIVER AND PASSENGER'S HEAD TOUCHES CEILING OF INTERIOR OF THE CAR. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE SEAT NEEDS TO BE CHANGED THANK YOU. *AK
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