NHTSA Complaint #760128 — 2000 SUBARU OUTBACK

THE CLUTCH SYSTEM APPEARS TO BE UNABLE TO HANDLE SAN FRANCISCO (EXTREME) DRIVING CONDITIONS. I KNOW OF 4 OTHER PEOPLE WHOSE CLUTCHES HAVE ALL FAILED AT 13,500 MILES OR LESS. WE ARE ALL EXPERIENCED CLUTCH DRIVERS IN SAN FRANCISCO. OTHER CARS DON'T HAVE THIS PROBLEM. WHILE I WAS TOLD BY THE DEALER MECHANIC THAT THERE WAS NOTHING WRONG OTHER THAN THAT I BURNED OUT THE CLUTCH, MY FRIEND WAS TOLD A MONTH LATER THAT THE CLUTCH NEEDS TO BE READJUSTED MORE FREQUENTLY IN S.F. - EVERY 7.5 MONTHS. THIS IMPLIES TO ME THAT SOMEONE HAS LOOKED INTO THIS AND DETERMINED THAT THE CLUTCH SYSTEM IS PROBLEMATIC. MY CLUTCH NEEDED TO BE FIXED AN ADDITIONAL 3 TIMES BEFORE IT WAS WORKING CORRECTLY. HOWEVER, I DO NOT WANT A CAR THAT WILL NEED A NEW CLUTCH EVERY 2 YEARS, OR THAT NEEDS TO BE BROUGHT IN FOR A CLUTCH ADJUSTMENT EVERY 7.5 MONTHS. I THINK THIS VEHICLE SHOULD BE RECALLED FOR DRIVERS IN S.F. OR SIMILAR EXTREME ENVIRONMENTS AND REPLACED WITH A CAR THAT CAN HANDLE NORMAL DRIVING.*AK