NHTSA Complaint #759680 — 1996 FORD WINDSTAR

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP issue reported to NHTSA

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Complaint Details

ODI Number	759680
Vehicle	1996 FORD WINDSTAR
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	March 20, 2002
Date Filed	March 25, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

AT ORIGINAL NEW CAR DELIVER AND RECURRING AT APPROX. 800 MILE INCREMENTS, THE TRACTION CONTROL SYSTEM (AN COMPONENT OF THE 4 WHEEL DISK ABS OPTION) DISABLES ITSELF AND CEASES TO FUNCTION. THE CAR HAS BEEN RETURNED TO THE DEALER AND NUMEROUS COMPLAINTS TO FORD HAVE ALSO BEEN ISSUES. I LOSS THE VALUE OF TRACTION CONTROL WHICH IS ONE OF THE REASONS I PURCHSED THIS VEHICLE AND PAID A SUBSTANTIAL UPGRADE FEE FOR THIS OPTION. DESPITE MANY ATTEMTPS TO RESOLVE THE PROBLEM STILL CONTINUES. TRACTION CONTROL REMAINS DISABLED UNTIL THE CAR CAN BE SHUT DOWN AND RESTARTED. THIS IS DANGEROUS TO DO ON A HIGHWAY AND MEANS I GO WITHOUT TRACTION CONTROL FOR LONG PERIODS. THIS PROBLEM WAS ALSO THE SOURCE OF A NYS LEMON LAW ACTION. MORE THAN 4 FORD DEALERSHIPS HAVE BEEN ASKED TO CORRECT THIS PROBLEM WITHOUT SUCCESS.*AK

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