NHTSA Complaint #10086467 — 1996 FORD WINDSTAR

MY 1996 FORD WINDSTAR WITH ABS 4 WHEEL DISC BRAKES EXPERIENCED TOTAL BRAKE FAILURE ON THE NY CROSS ISLAND HIGHWAY. I MANAGED TO GET THE CAR OFF THE HIGHWAY AND INTO A PARKING LOT. DESPITE HAVING DUAL ZONE BRAKES AND BRAKE FLUID REMAINING IN THE FRONT BRAKE SYSTEM I HAD ZERO BRAKING. I WOULD THINK THAT PAYING EXTRA FOR 4 WHEEL DISK ABS BRAKES WOULD NOT BE AT THE COST OF LOSING THE VALUE OF THE DUAL MASTER CYLINDER. I EXPECTED IMPROVED BRAKING WITH THE ABS 4 WHEEL DISK OPTION. THE LOSS OF ANY BRAKING MOTE THAN OFF-SETS THE HEAT DISCIPATATION AND ABS FEATURES. SHOULD HAVING ABS AND DISC BRAKES MAKE A CAR LESS SAFE? THE CAR WITH ONLY 58,500 MILES ON IT HAD A METAL BRAKE HOSE RUST OUT. THIS LINE WENT TO THE RIGHT REAR BRAKES AND THE FAILURE WAS IN THE MIDDLE OF THE CAR ABOVE THE SPARE WHEEL. OTHER BRAKE LINES STILL APPEAR RTO BE IN EXCELLENT CONDITION. I DO NOT KNOW WHY THIS ONE FAILED AT THIS DATE. THE REAL REASON FOR THIS COMPLAINT IS THAT I WAS SURPRISED BY THE TOTAL LOSS OF BRAKING. I THINK THIS MAY BE A DESIGN FAILURE. SHOULDN'T THE FRONT BRAKES STILL HAVE WORKED? INDEED WITH THE IGNITION AND SYSTEM OFF SOME PEDAL WAS ENCOUNTERED BUT WITH THE POWER ON THERE WAS ABSOLUTELY NO PEDAL. THE INDICATOR LIGHTS DID INDICATE A BRAKING PROBLEM. THIS CAR HAS BEEN REPORTED TO FORD AND TO SEVERAL DEALERS AS THE ABS/TRACTION CONTORL OFTEN AUTOMATICALLY DISENGAGES. DESPITE MORE THAT 20 ATTEMTPS TO HAVE THIS CORRECTED AT MULTIPLE DEALERS THIS PROBLEM PERSISTS. THIS IS ANOTHER PROBLEM THAT RESULTS IN THE LOSS OF BENEFITS IN WHAT SHOULD BE A SAFETY IMPROVEMENT. HOWEVER, THIS REPORT IS NOT ABOUT THE RECURRING TRACTION CONTROL FAILURE. THIS IS ONLY TO SURFACE THE FACT THAT BRAKING FORCE IS TOTALLY LOST WHEN A BRAKE LINE FOR THE REAR BRAKES FAILS.*AK