NHTSA Complaint #758330 — 2002 DODGE INTREPID SUSPENSION:FRONT

Complaint Details

ODI Number	758330
Vehicle	2002 DODGE INTREPID
Component	SUSPENSION:FRONT
Date Filed	February 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I HAVE MADE A PREVIOUS COMMENT IN REGARD TO MY NEW 2002 DODGE INTREPID'S STEERING (SOMETIMES SQUEAKING IN LOCK TO LOCK CONDITION (END OF U-TURN AT ABOUT 10MPH), CLUNKING, STEERING ONCE FEELING LOOSE AND DRIFTING TO THE LEFT). I HAD ALSO MENTIONED THAT THE SHOP FOREMAN DIDN'T REALLY KNOW WHAT HE COULD DO ABOUT IT SINCE THE STEERING WAS VISUALLY INSPECTED AND SEEMED FINE. THE SHOP FOREMAN OFFERED TO PUT THE VEHICLE ON THE LIFT AND TIGHTEN UP STEERING RELATED BOLTS. THE STEERING NOW FEELS MORE SOLID AND HAS A BETTER FEEL TO IT HOWEVER I WOULD LIKE TO INFORM YOU THAT THE SQUEAKING/SQUEALING WHEN WHEEL IS TURNED ALL THE WAY ON U-TURNS AT ABOUT 10MPH STILL PERSISTS. THE CLUNKING THAT OCCURS WHEN THE WHEEL IS TURNED NEARLY ALL THE WAY AND THE VEHICLE IS STOPPED STILL PERSITS. I FELT THE CLUNKING IN THE FRONT END TWICE TODAY IN A PARKING LOT. THE CLUNKING FEELS LIKE IT IS THE STEERING ASSEMBLY. I AM EXTREMELY UNHAPPY HAVING TO BE CONCERNED WITH A CAR THAT IS SO NEW WITH SUCH LOW MILEAGE AND HAS BEEN TAKEN CARE OF. I WOULD LIKE TO KNOW WHY I AM HAVING THESE ISSUES AND WHAT IS CAUSING THEM.*AK

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