NHTSA Complaint #756927 — 1999 DODGE CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	756927
Vehicle	1999 DODGE CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 2, 2001
Date Filed	January 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WARRANTY 36,000 MILES/3YEARS. DROPPING VAN OFF FOR ROUTINE BRAKE JOB, VAN DIED IN GARAGE PARKING LOT, TEMP GUAGE HAD NO INDICATION ANYTHING WRONG,TAILPIPE SMOKING, , HAD POLICE STOP BY TO SEE, GARAGE LOOKED AT ENGINE FLY WHEEL FELL OFF AND HEAD GASKET MELTED. CAR ONLY HAS 54,000 MILES ON IT. CONTACTED CHRYSLER NOTHING THEY WOULD DO. THE GARAGE I HAVE IT AT IS NOT MORE THAN 5 MINUTES FROM A DODGE DEALER, THEY WOULD NOT EVEN SEND ANYONE TO LOOK AT THE ENGINE TO AGREE OR DISAGREE WHAT HAD HAPPENED. CANNOT GET THE CAR TOWED BECAUSE THE ENGINE IS APART AND WILL COST $800 TO PUT THE BROKEN ENGINE BACK IN THE CAR AND THAT AGAIN TO HAVE DODGE TAKE IT APART. IT IS AMAZING THAT THE TEMPRATURE GUAGE WOULD NOT INDICATE THAT MY ENGINE HAD GOTTON SO HOT THAT THE HEAD GASKETT MELTED AND THE FLY WHEEL FELL OFF. THIS CAR HAD REGULAR OIL CHANGES ECT AT WALMART. THEY NEVER INDICATED FLUID PROBLEMS.*AK

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