NHTSA Complaint #11340839 — 1999 DODGE CARAVAN

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE SERPENTINE BELT WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT PROVIDED.