NHTSA Complaint #10202774 — 1999 DODGE CARAVAN

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10202774
Vehicle	1999 DODGE CARAVAN
Component	STEERING
Date of Incident	February 7, 2006
Date Filed	September 12, 2007
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. AFTER THE DEALER PERFORMED THE RECALL REPAIR, HE NOTICED THAT THE STEERING WHEEL KEPT MOVING UP AND DOWN AND HE HEARD A LOUD SQUEAKING NOISE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT REPAIR THE STEERING WHEEL AGAIN WITHOUT A SERVICE CHARGE. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 11/21/07. *JB

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