NHTSA Complaint #756648 — 2002 FORD EXPLORER
ELECTRICAL SYSTEM:IGNITION:MODULE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 756648 |
| Vehicle | 2002 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM:IGNITION:MODULE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | VA |
Consumer Description
DEALERSHIP LOST KEYS. ON BOARD COMPUTER/SECURITY SYSTEM WOULD NOT ALLOW REMAKE OF KEY. FORD ISSUES A TSB (IGNORING ISSUE HOPING WARRANTY WOULD EXPIRE BEFORE A NEW KEY WAS REQUESTED.) 4-WD INOPERABLE. NO 4-WD RELATED INDICATOR LAMPS ON DASHBOARD AT ENGINE START. VEHICLE HAS BEEN AT DEALERSHIP FOR OVER A WEEK "WAITING FOR A BACK ORDERED SOLENOID". "93 OTHER 2002 OWNERS ARE WAITING FOR PARTS" TO FIX SAME PROBLEM.
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