NHTSA Complaint #755879 — 2001 FORD FOCUS VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	755879
Vehicle	2001 FORD FOCUS
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 20, 2001
Date Filed	December 27, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WHEN DRIVING IN THE RAIN WINDSHIELD WIPER BLADES CAUSE A FILM ON THE WINDSHIED AND WITH ONCOMING LIGHT OF OTHER CARS/TRUCKS IT MAKES IT VERY DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE DEALER AS WELL AS FORD HAS TOLD ME THAT THIS IS NORMAL OPERATING PROCEDURE AND THAT I SHOULD USE MY DEFROSTER AND THIS WILL CLEAR IT UP. I TRIED THIS AND IT DID NOT CLEAR IT UP. I CALLED THE FORD NUMBER AND I WAS TOLD TO GO BACK TO THE DEALER AND TELL THEM TO PROVE IT IS NORMAL. THEIR SERVICE MANAGER SAID THERE IS NOTHING HE CAN DO FOR ME SINCE FORD HAS TO APPROVE ANYTHING HE DOES. I BASICALLY HAVE NOWHERE ELSE TO GO. PLEASE HELP ME.*AK

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