NHTSA Complaint #10136380 — 2001 FORD FOCUS VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10136380
Vehicle	2001 FORD FOCUS
Component	VISIBILITY:WINDSHIELD
Date of Incident	July 5, 2005
Date Filed	September 13, 2005
Mileage	29,370 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DT: CONTACT STATED IN 3-03 WINDSHIELD CRACKED. HE TOOK VEHICLE TO DEALER AND HAD WINDSHIELD REPLACED. IT WAS STILL LEAKING, AND HE TOOK IT BACK AGAIN. THE DEALER REPLACED IT AGAIN. BUT, IT WAS STILL LEAKING. THE DEALER REPLACED IT A THIRD TIME. IT CONTINUED TO LEAK. IN 4-03 THE DEALER, WHERE THE CONTACT BOUGHT THE VEHICLE, SAID HE WOULD SEAL THE WINDSHIELD. A MONTH AGO, IT CRACKED AGAIN. HE TOOK VEHICLE TO ANOTHER DEALER, AND HE REPLACED THE WINDSHIELD. HOWEVER, THE PROBLEM RECURRED, AND THE DEALER SEALED IT TWICE. IT WAS STILL LEAKING. THE CONTACT BELIEVED THERE WAS DEFECT IN THE BODY OF THE VEHICLE. THE WATER LEAKED INTO THE DOME LIGHT, AND THE CONTACT WAS AFRAID THERE MIGHT BE AN ELECTRICAL FIRE. *AK THE WINDSHIELD WAS REPLACED AGAIN ON 9/18/2005 BUT ON 9/23/2005 THE CONSUMER NOTICED THAT IS WAS STILL LEAKING. *NM

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