NHTSA Complaint #755318 — 2002 FORD EXPLORER
STEERING:GEAR BOX (OTHER THAN RACK AND PINION) issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 755318 |
| Vehicle | 2002 FORD EXPLORER |
| Component | STEERING:GEAR BOX (OTHER THAN RACK AND PINION) |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | AL |
Consumer Description
THE VEHICLE HAS BEEN IN THE SERVICE DEPT 3 TIMES SINCE PURCHASE ON 8/01. UPPER & LOWER STEERING SHAFT HAS BEEN REPLACED ON 9/14/01. THE FRONT END RATTLES WHEN I AM OPERATING THE VEHICLE OVER NORMAL TERRAIN. STEERING WHEEL HAS A POPPING FEEL WHEN I GO OVER A BUMP OR TURN RIGHT, FEELS LIKE TH E CAR IS GOING OUT OF CONTROL (AT SLOW SPEED). THE VEHICLE WILL BE BACK AT FORD ON 12/6/01 FOR FURTHER TESTING TO DETECT/CORRECT THESE PROBLEMS. AFTER LOOKING AT YOUR WEBSITE, I HAVE DISCOVERED SIMILAR COMPLAINTS EXIST. I WILL TAKE COPIES WITH ME TO THE DEALERSHIP SUPERVISOR TODAY.*AK
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