NHTSA Complaint #754659 — 1997 DODGE RAM POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	754659
Vehicle	1997 DODGE RAM
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 16, 2001
Date Filed	November 20, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

MADE THREE TRIPS TO DEALER FOR ENGINE LIGHT OVER A PERIOD OF 45 DAYS. FIRST TRIP WAS ON 10/3/01WITH A CHARGE OF $132.25 TECH FOUND TORQUE CONVERTER NOT WORKING. CLEANED TORQUE CONVERTER SOLENOID. SECOND TRIP TO DEALER WAS MADE ON 10/30/01 WITH CHECK ENGINE LIGHT ON AGAIN. TECH FOUND SAME PROBLEM AGAIN AND REPLACED TORQUE CONVERTER SOLINOID FOR CHARGE OF $246.58. THIRD TRIP WAS MADE ON 11/13/01 WITH CHECK ENGINE LIGHT AGAIN ON. THIS TIME TECH SAID PROBABLY AN INTERNAL LEAK "SOMEWHERE" BUT DON'T KNOW WHERE. SAID OK TO DRIVE UNTIL TRANSMISSION STARTS SLIPPING. CHECK ENGINE LIGHT CAME ON AGAIN ON THE WAY HOME AND TRANS BEGAN SLIPPING NEXT DAY. RETURNING TO DEALER ON 11/15/01 THE TRANSMISSION GAVE OUT COMPLETELY AND HAD TO BE TOWED. DEALER CALLED ON 11/16/01 STATING THAT THE FRONT PLATE IN TRANSMISSION HAD FAILED AND PROBABLY COULD NEVER GET ALL THE METAL OUT OF TRANSMISSION. NOW COST WILL BE $2200 FOR A REBUILT TRANSMISSION. *AK

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