NHTSA Complaint #753709 — 2001 FORD ESCAPE

THE AIR CONDITIONER FROM THE VERY BEGINNING HAS A VERY FOUL SMELL OF MILDEW AND MOLD. IF YOU USE THE AC FOR AN EXTENDED PERIOD OF TIME THE SMELL IS WORST THEN EVER. BOTH MY SON AND I ARE ALLERGIC TO MOLD AND MILDEW AND WHEN I TURN ON THE AC, WE BOTH BEGIN TO SNEEZE, COUGH, RUNNY NOSE AND EYES. I CANNOT NOT USE THE AC. I HAVE BROUGHT THE TRUCK BACK 3 TIMES FOR A TOTAL OF 12 DAYS AND NOW HAVE IT IN THE SHOP AGAIN. THERE IS ALSO A CONSTANT RATTLE ON THE DRIVERS DOOR SIDE AND THE REAR TAILGATE DOOR/WINDOW. THESE PROBLEMS WERE REPORTED ON THE FIRST VISIT ALSO. EACH TIME I WAS TOLD THE PROBLEM HAS BEEN TAKEN CARE OF, I DRIVE OFF AND THE PROBLEMS ARE STILL VERY EVIDENT. THE THIRD TIME AS I WAS PULLING OUT OF THERE DRIVEWAY AFTER HAVING JUST BEEN TOLD THE PROBLEMS WERE SOLVED. THESE HAVE BEEN AN ONGOING PROBLEMS. MY CONCERN IS I HAVE BEEN BACK FOUR TIMES IN LESS THE 5 MONTHS FOR PROBLEMS, WHAT HAPPENS WHEN THE TRUCK IS A YEAR OLD!!!!!!*AK