NHTSA Complaint #10461520 — 2001 FORD ESCAPE

SUBMISSION FROM RE FORD ESCAPE 2001 SAFETY RECALL NOTICE 11S24 *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN JAN 2012. THE NOTICE INDICATED SHE WOULD BE INFORMED WHEN THE PARTS REQUIRED TO COMPLETE THE SAFETY RECALL WOULD BECOME AVAILABLE, WHICH WOULDN'T BE UNTIL THE SECOND QUARTER. THE VEHICLE CAUGHT ON FIRE WHILE PARKED, WHICH WAS PRIOR TO THE RECALL, BUT WAS QUICKLY EXTINGUISHED. SHORTLY AFTER THE FIRE, THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, THE CONSUMER WAS PARTLY COMPENSATED BY FORD IN THE FORM OF A CHECK FOR $1900 ACCOMPANIED BY A DOCUMENT WHICH STATED BY ACCEPTING THE COMPENSATION, SHE WOULD ALSO BE SIGNING OFF ON ANY OTHER CLAIMS. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER, EXHAUST MANIFOLD, MASTER CYLINDER, WIRING HARNESS, ABS, BRAKE LINE BOOSTER, POWER STEERING RACK AND PINION, TIE RODS, INTAKE MANIFOLD AS WELL AS THE AIR BAG WERE ALL REPLACED. THE STEERING COLUMN WOULD FREEZE, THE REAR PASSENGER DOOR HANDLE FELL OFF, RENDERING THE DOOR UNSTABLE, THE COOLANT LIGHT ILLUMINATED, THE OIL PAN NEEDED TO BE REPLACED, THE AIR CONDITION STOPPED WORKING AND THE REAR SHOCK WERE LEAKING. *JB