NHTSA Complaint #753273 — 2002 FORD EXPLORER

WE ARE HAVING ALOT OF TURBULANCE PROBLEMS WITH THE VEHICAL WITH HAVING THE BACK WINDOWS DOWN!IT'S SO BAD THAT THE WHOLE ROOF SHAKES AS WELL AS THE SOUND IS SO EAR PIERCING THAT IT FEELS LIKE YOUR EAR DRUMS ARE GOING TO BREAK!WE HAVE TAKEN IT TO FORD TO THE SERVICE MANAGER AS WELL AS HAVING IT LOOKED AT BY THE FORD SERVICE REP,WE ARE TOLD TO KEEP THE WINDOWS UP AND LOCKED!WHEN WE PURSHASED THE VEHICAL WE WANTED A FOUR DOOR WITH WINDOWS TO OPEN NOT JUST TWO.TO MYSELF AND MY FAMILY MY CONCERN IS HEALTH RELATED AS WELL,WE HAVE YOUNG CHILDREN AND IF THE WINDOWS ARE PUT DOWN BY THEM ,MY CONCERN IS IT COULD BRAK THEIR EAR DRUMS.FORD SHOWS NO CONCERN IN THIS MATTER ,BEING WE ARE THE ONLY ONES TO COMPLAIN.THIS IS A DEFECT WITH THE MANUFACTURE,AND ARE NOT WILLING TO FIX THE PROBLEM! WE COULD USE YOUR HELP. THANK YOU,MR. ANTHONY MAGEE & FAMILY. *AK