NHTSA Complaint #753090 — 1998 TOYOTA SIENNA

WHILE OPERATING THE VEHICLE THE HORN WILL SUDDENLY BECOME INOPPERATIVE CAUSING AN EXTREMELY HAZARDOUS SITUATION OF OPERATING THE VEHICLE WITHOUT THE HORN. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALERSHIP ON 08/28/2001 WHERE I WAS TOLD THE CLOCK SPRING CONTACT WAS DISTORTED AND NEEDED TO BE REPLACED ($470.00) NOT 3 WEEKS LATER THE EXACT SAME THING HAPPENED, THE HORN SUDDENLY BECOMES INOPPERATIVE. I WAS TOLD THIS WAS NOT COVERED BY OUR EXTENDED WARRANTY WHICH WE PAID ALMOST $900.00 DOLLARS FOR. THE IS OBVIOULSY A VERY SERIOUS SAFTEY CONCERN AND ARE THERE ANY AVENUES TO PERSUE TO HAVE THIS PROBLEM PAID FOR BY TOYOTA? I AM VERY DISPLEASED WITH TOYOTA AND THERE EXTENDED WARRANTY POLICY.*AK