NHTSA Complaint #752980 — 1999 VOLKSWAGEN JETTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	752980
Vehicle	1999 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 1, 2001
Date Filed	October 12, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

THE WINDSHIELD CRACKED ALTHOUGH THERE WAS NO APPARENT CAUSE- DEALER REPLACED. FUEL FILLER DOOR WOULD NOT OPERATE- DEALER CHARGED $13 TO OPEN THE DOOR SO THAT IT COULD BE FUELED AND PROVIDED AN ESTINATE OF REPAIR FOR $100+. TRANSMISSION DOES NOT ENGAUGE PROPERLY. ESPECIALLY FROM STOP SIGNS WHEN THE CAR IS COLD. THE DELAY CAUSES THE ENGINE TO REV AND THE CAR TO START WITH A JERK AFTER SEVERAL SECONDS. THERE IS ALSO A SIMILAR PROBLEM WHEN THE CAR SHIFTS FROM 1ST TO 2ND. THIS PROBLEM IS INTERMITTENT WHICH ADDS TO THE FRUSTRATION AND DANGER THAT THIS PROBLEM IS CAUSING. THE DEALER HAS OFFERED TO CHECK THE PROBLEM FOR A FEE OF $69 ALTHOUGH THE CAR IS WELL WITHIN THE POWER TRAIN COVERAGE THAT VW PROMISED WHEN THEY SOLD THE CAR.

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